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Muse called Xfinity and opened an outage ticket for my home internet, image 1 of 1
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Muse called Xfinity and opened an outage ticket for my home internet

@WisemanCap

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My @muse called @Xfinity and opened a ticket for my home Internet not working!

When his home internet went down, WisemanCap had his Muse agent call Xfinity directly. The agent got through to a rep, opened ticket CR276588903 for an area outage affecting the neighborhood, and reported back with the full call transcript. Screenshot of Muse's message with the ticket details and transcript file included.

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